Categories and criteria

Team Excellence

Demonstrates true team spirit

An award to recognise a team who have collaborated to develop and implement initiatives to improve the quality of patients’ care or effectiveness of a service. This category recognises projects that demonstrate the value of team working.

  • Behaviour reflects the Trust values of care, respect and responsibility
  • Team working has had a positive impact on improving patient care
  • Team working has made a service more effective, productive and/or profitable
  • Evidence shows working as a team has delivered better results than an individual

Excellence in Patient Care

An individual who puts patients at the heart of everything they do

An award to recognise an individual who has made an outstanding contribution to improving patient care/patient experience.

  • Behaviour reflects the Trust values of care, respect and responsibility
  • Delivers outstanding care to patients
  • Goes above and beyond what is expected
  • Has improved patients’ experience
  • Has involved patients in their care

Excellence in Service Improvement

A team or individual who champions change to improve services

An award to recognise a team or an individual who has successfully implemented a change that has significantly improved quality and safety of services, patient care and/or patient experience

  • Has made improvements to the quality of services/patient care/patient experience
  • Has changed working practices to improve performance
  • Is innovative, practical and excellent at problem solving
  • Improvements reflect the Trust values of care, respect and responsibility

Unsung Hero – Clinical

An individual who goes above and beyond the call of duty

An award to recognise an exceptional individual who works in a clinical area and goes above and beyond the call of duty. This person will be an exceptional role model who delivers great care and helps to improve patient experience.

  • Behaviour reflects the Trust values of care, respect and responsibility
  • Delivers great care
  • Goes above and beyond what is expected
  • Is an exceptional role model
  • Has drive and enthusiasm that inspires others

Unsung Hero – Non-clinical

An individual who is the jewel in the team

An award to recognise an exceptional individual who works in a non-clinical area. This person will be an exceptional role model who delivers outstanding work and goes above and beyond the call of duty.

  • Behaviour reflects the Trust values of care, respect and responsibility
  • Delivers outstanding work
  • Goes above and beyond what is expected
  • Is an exceptional role model
  • Has drive and enthusiasm that inspires others