Volunteering

We are looking for confident, friendly people with good communication skills who feel that they may be able to assist patients and visitors coming into hospital.

Volunteers are an integral part of the Trust, providing help for patients in a variety of roles:

Ward Volunteers

Between 7.30am and 7pm

Download task description

Admin & Clerical Support

Between 9am and 5pm, Monday to Friday

Download task description

Wayfinders/Outpatients

Between 7.30am and 8pm

Download task description 

Emergency Department (18+ only)

Between 8am and 9pm

Sitting with patients in need of a friendly face, running errands, making drinks and escorting patients/relatives to other areas of the hospital.

This role is usually only filled by volunteers with hospital experience.

Download task description

Patient Experience Surveys

Between 10am and 12noon or 2pm and 4pm

Chatting to patients to solicit views to ensure our patient experience is the best it can be.

Chaplaincy

For further information about chaplaincy volunteering, please contact the team directly on (01384) 456111 ext 2352.

Red Cross Hospital from Home Scheme

To help patients who are ready to leave hospital, but who may need some additional short-term support such as shopping, collecting prescriptions and companionship.  For further information please visit www.redcross.org.uk/Get-involved/Volunteer

Dudley Health Watch

For further information please visit www.healthwatchdudley.co.uk

Please note that there are no opportunities in Maternity, Paediatrics, Pharmacy or laboratory areas.

The minimum age for volunteering is 16 years old (certain areas 18+). There is no upper age limit.

You should be able to commit to at least six months volunteering with regular weekly shifts of three to four hours (minimum 100 hours commitment). You will be required to attend an interview, provide two references, and complete basic health clearance and police check (DBS).  Full training will then be provided.

Please note that volunteering is not the same as work experience and there are no specific opportunities for observation of clinical procedures or facilities to shadow qualified members of staff.

If you are interested in volunteering, please contact (preferably via email):

Jane Fleetwood
Volunteers’ Coordinator
The Dudley Group NHS Foundation Trust
Russells Hall Hospital
Pensnett Road
Dudley
DY1 2HQ
(01384) 456111 ext. 1887)

volunteering@dgh.nhs.uk